Policies

Procedures and Policies

Confidentiality

Everything that relates to YOU is strictly confidential and regardless of who contacts me for your information, I will never release it without your prior permission.

Communication

As a courtesy to all of YOU, my clients, I kindly ask that you arrive on time for your session. If you are running a few minutes late, feel free to send me a text message. Please note that each session will end as established from the original starting time regardless of your arrival time.

Payment

Payments for each session are due before services are rendered. All payments will be processed electronically. If you would like to pay for all your sessions up front, discounts are available and vary according to the package you wish to consider.

Missed Appointments

The appointment time that you schedule is reserved for YOU only. Therefore in the extreme case that you need to cancel or reschedule, please give me 24 hours advanced notice (48 hours preferable if YOU can).

Termination

I understand that my style or approach might not work for everyone under the sky; therefore YOU are entitled to consider other similar services available for YOU. Please let me know if you consider a termination process.

My Commitment to YOU

I commit to:

  • Treat you with the respect YOU deserve;
  • Never judge YOU;
  • Provide YOU with a personalised solution;
  • Create a sacred and safe space for YOU.